It was a pretty usual post-Labor Day market at Mashpee Fall Farmer’s Market, except a new customer came to purchase chocolates for his mother about an hour or so before the market closed. About 90 minutes later I had about 75% of my market equipment in my car, and the chocolates were all tucked into the cooler safe and sound. When I heard a woman yell ‘Can I still buy chocolates?’ and I turned to see a woman moving as quickly as she can toward me. As she got closer, with an out of breath voice she said, ‘Please can I buy some chocolates from you? I don’t want to be too late.’ She took a deep breath and explained ‘My son just brought me home some of your chocolates and I wanted more, so I made him drive me back here immediately.’ I looked at the son and he smiled and nodded his head in agreement and then shrugged his shoulders with a bigger smiled. ‘She inhaled what I brought her, got her coat and said I had to bring her back to where I got them,’ he said ‘so here we are.’
I suggested we walk to the car and see what she wanted. It required my moving equipment around to get to the chocolates, but she was patient while slowly regaining her normal breath. Once I opened the cooler, she told me what she wanted and I found the containers with those particular chocolates. She started with 2 of the fudge centered dark and then changed that to 4. She made multiple selections from the open cooler and said she would want more for Christmas. I showed her the DIVA CHOCOLAT website address on the back of the chocolate’s label and told her there is a communication form on the website that is an easy way to connect with me. I explained that she need only say she wanted more chocolates, and I would reach out to her for a conversation about what she wanted and when she wanted it, or, we could talk about what chocolates I currently had available.
She was wearing a wide grin as I processed the card and put her chocolates together. ‘I am so happy I caught you, I will contact you soon for more! My son knew I would like those chocolates – I don’t think he knew just how much I would like them!’ We all had a good chuckle. They walked back to their car as I reloaded the cooler. It was a high point of the day and my biggest sale from a customer I will see again.
DIVA CHOCOLAT provides unique chocolate experiences, and when the flavors resonate with
someone they always come back for more.
It doesn’t get any better than that!!!!